FAQ Service

Yes, in order to preserve it for as long as possible and maintain its precision, regular servicing is strongly recommended. Vous trouverez de plus amples informations sur nos services d’entretien [ici].

For any repair or service requests, a dedicated section is available in your personal account.

You can submit a description of the problem, along with photos, so that we can quickly guide you through the rest of the procedure.

The repair time for your watch generally varies between 1 and 3 months. However, the replacement of custom-made parts may require a longer period.

Upon receipt of your watch and following inspection, we will provide you with a detailed quote for the cost of the service.

The warranty on parts replaced following a service is 2 years.

Ask for information about your future watch